# I cant able to make new real account with new email id

**URL:** <https://community.deriv.com/t/i-cant-able-to-make-new-real-account-with-new-email-id/42748>\
**Category:** General Discussion\
**Created:** [January 3, 2023, 12:33am UTC](https://community.deriv.com/t/i-cant-able-to-make-new-real-account-with-new-email-id/42748 "2023-01-03T00:33:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cecally-alamode-1](https://avatars.discourse-cdn.com/v4/letter/c/73ab20/32.png) [@cecally-alamode-1](https://community.deriv.com/u/cecally-alamode-1)\
**Post date:** [January 3, 2023, 12:33am UTC](https://community.deriv.com/t/i-cant-able-to-make-new-real-account-with-new-email-id/42748/1 "2023-01-03T00:33:02Z")

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I am making new Real Account with new id, when i complete real account form i see " An account with your details alredy exits" i delet my old account, i want to make new account with someone link thts why i delet my old id and making account… please help me.

 ![Screenshot_20230103_015627](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/c8d2ae06a1f9da0ac740296b1e8793610d718b9d.jpeg)

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [January 3, 2023, 9:24am UTC](https://community.deriv.com/t/i-cant-able-to-make-new-real-account-with-new-email-id/42748/2 "2023-01-03T09:24:15Z")

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Hello, @cecally-alamode-1. Thank you for joining the community! We don’t allow clients to create accounts with duplicate details with us. You may refer to the below article:

> [@Duplicate Accounts](https://community.deriv.com/t/duplicate-accounts/29464):
>
> Duplicate accounts are two or more Deriv accounts owned by one client. As stated in our terms and conditions, a client can only create one Deriv account. You may find our Terms and Conditions [here](https://deriv.com/tnc/general-terms.pdf) as stated below: 6.3. Fraud 6.3.1. We reserve the right to block or withhold the funds in your account and/or suspend or close your account if we know or we have reason to believe that one or more of the following cases is true: 6.3.1.1. Your account was opened under a false or fictitious name. 6.…

For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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>
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