# I can't access my real account **URL:** \ **Category:** FAQ\ **Created:** [July 24, 2022, 10:54pm UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873 "2022-07-24T22:54:47Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![blatant-aerotow-1](https://avatars.discourse-cdn.com/v4/letter/b/8e7dd6/32.png) [@blatant-aerotow-1](https://community.deriv.com/u/blatant-aerotow-1)\ **Post date:** [July 24, 2022, 10:54pm UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873/1 "2022-07-24T22:54:47Z")
hello, I can’t create a real account, in short when I do it I am told that I have already created, how can I access this real account and deposit funds to trade? thank you ---
**Author:** ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\ **Post date:** [July 25, 2022, 5:56am UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873/2 "2022-07-25T05:56:26Z")
Hi blatant-aerotow-1, thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. [Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.com](http://deriv.com/) Contact Us | Online Trading | [Deriv.com](http://Deriv.com) 1 Online trading with Deriv | Simple. Flexible. Reliable. 1 Regards, > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/)** > > Trading platforms designed with you in mind. ---
**Author:** ![brutage-adzooks-2](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@brutage-adzooks-2](https://community.deriv.com/u/brutage-adzooks-2)\ **Post date:** [April 7, 2023, 8:25pm UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873/3 "2023-04-07T20:25:41Z")
My account is closed ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [April 11, 2023, 4:34am UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873/4 "2023-04-11T04:34:50Z")
Hello, @brutage-adzooks-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![batsmen-airplot-1](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@batsmen-airplot-1](https://community.deriv.com/u/batsmen-airplot-1)\ **Post date:** [March 6, 2024, 2:51am UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873/5 "2024-03-06T02:51:43Z")
Please help me to access my real account ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [March 18, 2024, 4:14am UTC](https://community.deriv.com/t/i-cant-access-my-real-account/33873/6 "2024-03-18T04:14:08Z")
Dear @batsmen-airplot-1 , thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind.