# I can't deposit using Zing Pay,of which I've been using to deposit all along please help **URL:** \ **Category:** Payments & Transactions\ **Created:** [September 30, 2021, 10:47pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741 "2021-09-30T22:47:22Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![bigoses-absence-2](https://avatars.discourse-cdn.com/v4/letter/b/ecae2f/32.png) [@bigoses-absence-2](https://community.deriv.com/u/bigoses-absence-2)\ **Post date:** [September 30, 2021, 10:47pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/1 "2021-09-30T22:47:22Z")
Deposit difficulties, Zing Pay won’t go through ---
**Author:** ![bidents-abyssal-2](https://avatars.discourse-cdn.com/v4/letter/b/94ad74/32.png) [@bidents-abyssal-2](https://community.deriv.com/u/bidents-abyssal-2)\ **Post date:** [October 1, 2021, 10:33am UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/2 "2021-10-01T10:33:39Z")
Same I can’t deposit using it ---
**Author:** ![bigoses-absence-2](https://avatars.discourse-cdn.com/v4/letter/b/ecae2f/32.png) [@bigoses-absence-2](https://community.deriv.com/u/bigoses-absence-2)\ **Post date:** [October 1, 2021, 11:36am UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/3 "2021-10-01T11:36:28Z")
So what other options can I use to deposit course I don’t have credit card? ---
**Author:** ![aerosat-abroach-2](https://avatars.discourse-cdn.com/v4/letter/a/ac91a4/32.png) [@aerosat-abroach-2](https://community.deriv.com/u/aerosat-abroach-2)\ **Post date:** [October 1, 2021, 12:35pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/4 "2021-10-01T12:35:43Z")
same here i cant deposit,i have used it yesterday ---
**Author:** ![chocard-aborted-2](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@chocard-aborted-2](https://community.deriv.com/u/chocard-aborted-2)\ **Post date:** [October 1, 2021, 1:24pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/5 "2021-10-01T13:24:08Z")
I also can’t deposit via Zing Pay what can be the cause? ---
**Author:** ![boomlet-accurst-2](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@boomlet-accurst-2](https://community.deriv.com/u/boomlet-accurst-2)\ **Post date:** [October 2, 2021, 5:53am UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/6 "2021-10-02T05:53:13Z")
I use zing pay to deposit all of a sudden it’s not going through ---
**Author:** ![ammonal-accidia-2](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@ammonal-accidia-2](https://community.deriv.com/u/ammonal-accidia-2)\ **Post date:** [October 2, 2021, 11:53pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/7 "2021-10-02T23:53:15Z")
same here cant deposit with zing pays whats happening ---
**Author:** ![broncos-accurse-2](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@broncos-accurse-2](https://community.deriv.com/u/broncos-accurse-2)\ **Post date:** [October 3, 2021, 1:23pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/8 "2021-10-03T13:23:04Z")
Something funny is going on here ---
**Author:** ![begrims-absolve-2](https://avatars.discourse-cdn.com/v4/letter/b/5f9b8f/32.png) [@begrims-absolve-2](https://community.deriv.com/u/begrims-absolve-2)\ **Post date:** [October 3, 2021, 1:54pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/9 "2021-10-03T13:54:18Z")
ZING PAY is giving me problems as well ---
**Author:** ![brython-accited-2](https://avatars.discourse-cdn.com/v4/letter/b/13edae/32.png) [@brython-accited-2](https://community.deriv.com/u/brython-accited-2)\ **Post date:** [October 3, 2021, 8:16pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/10 "2021-10-03T20:16:27Z")
Me2 guys what can we do ---
**Author:** ![bolster-acquits-2](https://avatars.discourse-cdn.com/v4/letter/b/c68b51/32.png) [@bolster-acquits-2](https://community.deriv.com/u/bolster-acquits-2)\ **Post date:** [October 4, 2021, 4:26pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/11 "2021-10-04T16:26:18Z")
what is happening with zingpay guyz ---
**Author:** ![averted-accolle-2](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@averted-accolle-2](https://community.deriv.com/u/averted-accolle-2)\ **Post date:** [October 4, 2021, 5:39pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/12 "2021-10-04T17:39:36Z")
How to verify proof of identity because that is what is needed in order to do deposits by Zingpay ---
**Author:** ![chomped-acedias-2](https://avatars.discourse-cdn.com/v4/letter/c/c0e974/32.png) [@chomped-acedias-2](https://community.deriv.com/u/chomped-acedias-2)\ **Post date:** [October 5, 2021, 2:11am UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/13 "2021-10-05T02:11:07Z")
I’m also struggling hope they fix it quickly ---
**Author:** ![averted-accolle-2](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@averted-accolle-2](https://community.deriv.com/u/averted-accolle-2)\ **Post date:** [October 5, 2021, 4:49am UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/14 "2021-10-05T04:49:29Z")
I managed to verify my ID and deposited, in the deriv website go to your profile and confirm your financial assesm3nt then you will b allwed to upload your proof of existence, if stuck WhatsApp me on +27788502205 ---
**Author:** ![bicrons-accedes-2](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@bicrons-accedes-2](https://community.deriv.com/u/bicrons-accedes-2)\ **Post date:** [October 10, 2021, 12:22pm UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/15 "2021-10-10T12:22:55Z")
I have a same problem on zingpay and I can’t see where I should do that aunthentication ![Screenshot_20211010-095239](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/8/8685a5834501117b3c093bbe42417a5067a67643.jpeg) ---
**Author:** ![aquaria-acronal-2](https://avatars.discourse-cdn.com/v4/letter/a/76d3ee/32.png) [@aquaria-acronal-2](https://community.deriv.com/u/aquaria-acronal-2)\ **Post date:** [October 12, 2021, 6:42am UTC](https://community.deriv.com/t/i-cant-deposit-using-zing-pay-of-which-ive-been-using-to-deposit-all-along-please-help/18741/16 "2021-10-12T06:42:57Z")
![Screenshot_20211012_081029_com.google.android.apps.messaging](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/be9df0edbecd47cac410a3335ed9c9f66b01caf3.jpeg) Two deposits were taken but only one reflected