# I cant do Withdrawal
**URL:** https://community.deriv.com/t/i-cant-do-withdrawal/33938
**Category:** Payments & Transactions
**Created:** [July 26, 2022, 3:43pm UTC](https://community.deriv.com/t/i-cant-do-withdrawal/33938 "2022-07-26T15:43:54Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@charmer-admixes-2](https://community.deriv.com/u/charmer-admixes-2)
#### Post date: [July 26, 2022, 3:43pm UTC](https://community.deriv.com/t/i-cant-do-withdrawal/33938/1 "2022-07-26T15:43:54Z")
Hi Deriv Comunity, my account does not enable me to perform identity validation, therefore, when I go to withdraw it does not allow me, no withdrawal methods appear.
Thank you guys
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### Author:  [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [July 27, 2022, 3:20am UTC](https://community.deriv.com/t/i-cant-do-withdrawal/33938/2 "2022-07-27T03:20:24Z")
Hello, @charmer-admixes-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
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### Author:  [@acquist-adelges-2](https://community.deriv.com/u/acquist-adelges-2)
#### Post date: [July 27, 2022, 4:38pm UTC](https://community.deriv.com/t/i-cant-do-withdrawal/33938/3 "2022-07-27T16:38:59Z")
I have initiated 4 withdrawals within a span of 2 weeks and up till now, i have not received any of the funds. The excuse i have been getting ever since is that there is probably something wrong with my account and Finance Department/Payment Team is looking into the issue. Before now, i had done about 4 successful withdrawals and i received funds for all of them without issues but i wonder why Deriv has been withholding all my recent withdrawals without proper reason(s)?
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### Author:  [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [August 2, 2022, 8:34am UTC](https://community.deriv.com/t/i-cant-do-withdrawal/33938/4 "2022-08-02T08:34:40Z")
Dear @acquist-adelges-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)
### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)
Regards,
[Deriv.](http://deriv.com/?_ga=2.227810013.1393637564.1658297084-535439446.1657619680)com