# I can't make a withdrawal through payment agent. how do i release?

**URL:** <https://community.deriv.com/t/i-cant-make-a-withdrawal-through-payment-agent-how-do-i-release/32711>\
**Category:** Payment Agent\
**Created:** [June 28, 2022, 3:55am UTC](https://community.deriv.com/t/i-cant-make-a-withdrawal-through-payment-agent-how-do-i-release/32711 "2022-06-28T03:55:58Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [June 28, 2022, 4:45am UTC](https://community.deriv.com/t/i-cant-make-a-withdrawal-through-payment-agent-how-do-i-release/32711/2 "2022-06-28T04:45:24Z")

</div>

Hello, @apicial-absence-2 . Thank you for posting in our Deriv Community. You may check this article for the way to withdraw via payment agent:

> [@Withdraw using Payment Agent](https://community.deriv.com/t/how-to-withdraw-using-payment-agent/28469):
>
> Hi Deriv Community Members, If you make deposits into your account via payment agents and wish to withdraw with payment agents, follow the instructions below to learn how to make the transfer. Withdraw using Payment Agent Please note that if you deposit only using a payment agent, the payment agent withdrawal option will be automatically enabled for your account. If you deposit using other payment methods, kindly refer to our article at [Payment Agent Activation](https://community.deriv.com/t/payment-agent-activation/27226) for more information. POSSIBLE…

However, if you have any other inquiries, kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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