# I can't receive link verification link

**URL:** <https://community.deriv.com/t/i-cant-receive-link-verification-link/49207>\
**Category:** FAQ\
**Created:** [March 9, 2023, 8:37am UTC](https://community.deriv.com/t/i-cant-receive-link-verification-link/49207 "2023-03-09T08:37:36Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [March 10, 2023, 4:43pm UTC](https://community.deriv.com/t/i-cant-receive-link-verification-link/49207/4 "2023-03-10T16:43:12Z")

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Hello @anoraks-adverts-2, thank you for your response. Kindly refer to the below article for more information on how to use Live Chat to contact us.

> [@How to use live chat to contact us](https://community.deriv.com/t/how-to-use-live-chat-to-contact-us/43541):
>
> Hello Deriv Community, In this post, we want to provide you with information on how to use live chat. Live chat and Whatsapp are our official Customer Service channels. You can use them to contact us and be assisted by an agent in real-time. Where can I find the live chat icon? You can find the live chat icon on our webpage. If you’re logged in, you can also see it in your account. You can be assisted in languages o…

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_[View the full topic](https://community.deriv.com/t/i-cant-receive-link-verification-link/49207)._