# I cant trade. Is my account blocked, if so how do i reactivated it?

**URL:** <https://community.deriv.com/t/i-cant-trade-is-my-account-blocked-if-so-how-do-i-reactivated-it/41825>\
**Category:** FAQ\
**Created:** [December 21, 2022, 11:52am UTC](https://community.deriv.com/t/i-cant-trade-is-my-account-blocked-if-so-how-do-i-reactivated-it/41825 "2022-12-21T11:52:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chondri-adurent-2](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@chondri-adurent-2](https://community.deriv.com/u/chondri-adurent-2)\
**Post date:** [December 21, 2022, 11:52am UTC](https://community.deriv.com/t/i-cant-trade-is-my-account-blocked-if-so-how-do-i-reactivated-it/41825/1 "2022-12-21T11:52:49Z")

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![Screenshot_20221217-154718_WhatsApp](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/d/de3a94bb7f9db316822b3e3371d20ebab3a7e0b2.jpeg)

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 21, 2022, 2:40pm UTC](https://community.deriv.com/t/i-cant-trade-is-my-account-blocked-if-so-how-do-i-reactivated-it/41825/2 "2022-12-21T14:40:31Z")

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Dear @chondri-adurent-2 we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![chondri-adurent-2](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@chondri-adurent-2](https://community.deriv.com/u/chondri-adurent-2)\
**Post date:** [December 21, 2022, 7:36pm UTC](https://community.deriv.com/t/i-cant-trade-is-my-account-blocked-if-so-how-do-i-reactivated-it/41825/3 "2022-12-21T19:36:21Z")

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Live chat is not accessible. i cant find the icon

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 22, 2022, 11:11am UTC](https://community.deriv.com/t/i-cant-trade-is-my-account-blocked-if-so-how-do-i-reactivated-it/41825/4 "2022-12-22T11:11:49Z")

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Hello @chondri-adurent-2 please note that Live Chat is always available. You can click the link below this message and scroll down the page until the end and you will see the icon for LiveChat on the bottom right hand side.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.