# I can't withdraw from my Account

**URL:** <https://community.deriv.com/t/i-cant-withdraw-from-my-account/12931>\
**Category:** Accounts\
**Created:** [July 17, 2021, 5:02pm UTC](https://community.deriv.com/t/i-cant-withdraw-from-my-account/12931 "2021-07-17T17:02:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![abiotic-abutted-2](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@abiotic-abutted-2](https://community.deriv.com/u/abiotic-abutted-2)\
**Post date:** [July 17, 2021, 5:02pm UTC](https://community.deriv.com/t/i-cant-withdraw-from-my-account/12931/1 "2021-07-17T17:02:01Z")

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I wanted to withdraw from my Binary account but i was told i cant withdraw through an Agent and my Visa card is not working for now, so what will i do to withdraw?

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**Author:** ![amazons-achaean-2](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@amazons-achaean-2](https://community.deriv.com/u/amazons-achaean-2)\
**Post date:** [July 21, 2021, 2:26pm UTC](https://community.deriv.com/t/i-cant-withdraw-from-my-account/12931/2 "2021-07-21T14:26:48Z")

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Please somebody help. I have the same problem. I would like my account to be authorized to  
use a payment agent for withdrawals instead of Skrill since I dont have a Skrill account anymore.

I fund my Deriv account using a payment agent but cant withdraw using a payment agent.

Please Help