# I can't withdraw using an agent which is the method I used to deposit please

**URL:** <https://community.deriv.com/t/i-cant-withdraw-using-an-agent-which-is-the-method-i-used-to-deposit-please/14341>\
**Category:** Payments & Transactions\
**Created:** [August 4, 2021, 6:21pm UTC](https://community.deriv.com/t/i-cant-withdraw-using-an-agent-which-is-the-method-i-used-to-deposit-please/14341 "2021-08-04T18:21:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ampyces-absurds-2](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@ampyces-absurds-2](https://community.deriv.com/u/ampyces-absurds-2)\
**Post date:** [August 4, 2021, 6:21pm UTC](https://community.deriv.com/t/i-cant-withdraw-using-an-agent-which-is-the-method-i-used-to-deposit-please/14341/1 "2021-08-04T18:21:09Z")

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![Screenshot_20210804_185331](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/8/86831c80b8a5eccf2ce5e98ad695a9b8bdc3072f.jpeg)

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<div class="post-metadata">

**Author:** ![ampyces-absurds-2](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@ampyces-absurds-2](https://community.deriv.com/u/ampyces-absurds-2)\
**Post date:** [August 4, 2021, 6:22pm UTC](https://community.deriv.com/t/i-cant-withdraw-using-an-agent-which-is-the-method-i-used-to-deposit-please/14341/2 "2021-08-04T18:22:11Z")

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Please help on how to overcome this type of issue