# I deposit but no add my account

**URL:** <https://community.deriv.com/t/i-deposit-but-no-add-my-account/88586>\
**Category:** General Discussion\
**Created:** [August 30, 2025, 1:32pm UTC](https://community.deriv.com/t/i-deposit-but-no-add-my-account/88586 "2025-08-30T13:32:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![canelos-affined-2](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@canelos-affined-2](https://community.deriv.com/u/canelos-affined-2)\
**Post date:** [August 30, 2025, 1:32pm UTC](https://community.deriv.com/t/i-deposit-but-no-add-my-account/88586/1 "2025-08-30T13:32:25Z")

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your agent group tell me your site upi agent are fake so what I do?

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [August 30, 2025, 2:03pm UTC](https://community.deriv.com/t/i-deposit-but-no-add-my-account/88586/2 "2025-08-30T14:03:10Z")

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Dear @canelos-affined-2, thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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