# I deposited money to my account through Dmpesa but my account is not reflecting money balance

**URL:** <https://community.deriv.com/t/i-deposited-money-to-my-account-through-dmpesa-but-my-account-is-not-reflecting-money-balance/39739>\
**Category:** General Discussion\
**Created:** [November 20, 2022, 4:06am UTC](https://community.deriv.com/t/i-deposited-money-to-my-account-through-dmpesa-but-my-account-is-not-reflecting-money-balance/39739 "2022-11-20T04:06:30Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![amorous-aegises-2](https://avatars.discourse-cdn.com/v4/letter/a/ba9def/32.png) [@amorous-aegises-2](https://community.deriv.com/u/amorous-aegises-2)\
**Post date:** [November 20, 2022, 4:06am UTC](https://community.deriv.com/t/i-deposited-money-to-my-account-through-dmpesa-but-my-account-is-not-reflecting-money-balance/39739/1 "2022-11-20T04:06:30Z")

</div>

I deposited money to my account through Dmpesa but my account is not reflecting money balance

 ![Screenshot_20221118-133939](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/6e791fccce3e9674a9199279b83b7e5843a0cfaf.png)