# i dont get acess my account!

**URL:** <https://community.deriv.com/t/i-dont-get-acess-my-account/57247>\
**Category:** FAQ\
**Created:** [May 25, 2023, 2:39am UTC](https://community.deriv.com/t/i-dont-get-acess-my-account/57247 "2023-05-25T02:39:05Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![acylate-advents-2](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@acylate-advents-2](https://community.deriv.com/u/acylate-advents-2)\
**Post date:** [May 25, 2023, 2:39am UTC](https://community.deriv.com/t/i-dont-get-acess-my-account/57247/1 "2023-05-25T02:39:05Z")

</div>

i dont get acess my account!

---

<div class="post-metadata">

**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [May 25, 2023, 3:49am UTC](https://community.deriv.com/t/i-dont-get-acess-my-account/57247/2 "2023-05-25T03:49:38Z")

</div>

Dear @acylate-advents-2 , thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)**
>
> Trading platforms designed with you in mind.