# I got notification about my cashier and withdraw is blocked... truly I don't understand

**URL:** https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249
**Category:** General Discussion
**Created:** [September 26, 2021, 8:43am UTC](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249 "2021-09-26T08:43:46Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![artsmen-accurre-2](https://avatars.discourse-cdn.com/v4/letter/a/58956e/32.png) [@artsmen-accurre-2](https://community.deriv.com/u/artsmen-accurre-2)
#### Post date: [September 26, 2021, 8:43am UTC](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249/1 "2021-09-26T08:43:46Z")

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I got notification about my cashier and withdraw is blocked… truly I don’t understand

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [September 26, 2021, 10:24am UTC](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249/2 "2021-09-26T10:24:39Z")

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@artsmen-accurre-2 , There should be an instruction given in that notification. So what was the instruction given?

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### Author: ![abogado-adjiger-2](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@abogado-adjiger-2](https://community.deriv.com/u/abogado-adjiger-2)
#### Post date: [September 21, 2023, 5:12pm UTC](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249/3 "2023-09-21T17:12:44Z")

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Does withdrawal block last long …

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### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [September 25, 2023, 8:48am UTC](https://community.deriv.com/t/i-got-notification-about-my-cashier-and-withdraw-is-blocked-truly-i-dont-understand/18249/4 "2023-09-25T08:48:41Z")

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Hi @abogado-adjiger-2, thank you for joining our community and we are sorry to hear this. In regards to your account, kindly contact us via Live Chat so that we can address your issue and advise you accordingly. We hope to hear from you soon and will work with you to resolve your issue as soon as possible. Thank you.

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