# I have a problem for you to receive the amount in trc20 usdt network and I'm afraid

**URL:** <https://community.deriv.com/t/i-have-a-problem-for-you-to-receive-the-amount-in-trc20-usdt-network-and-im-afraid/61249>\
**Category:** FAQ\
**Created:** [July 23, 2023, 1:43am UTC](https://community.deriv.com/t/i-have-a-problem-for-you-to-receive-the-amount-in-trc20-usdt-network-and-im-afraid/61249 "2023-07-23T01:43:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![airbeds-affront-2](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@airbeds-affront-2](https://community.deriv.com/u/airbeds-affront-2)\
**Post date:** [July 23, 2023, 1:43am UTC](https://community.deriv.com/t/i-have-a-problem-for-you-to-receive-the-amount-in-trc20-usdt-network-and-im-afraid/61249/1 "2023-07-23T01:43:41Z")

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I have a problem for you to receive the amount in trc20 usdt network and I’m afraid

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [July 24, 2023, 1:17pm UTC](https://community.deriv.com/t/i-have-a-problem-for-you-to-receive-the-amount-in-trc20-usdt-network-and-im-afraid/61249/2 "2023-07-24T13:17:16Z")

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Hello @airbeds-affront-2. We are truly sorry to hear that you are facing such an inconvenience. Please reach out to our Customer Support team, which is available 24/7 via Live Chat, for better protection of your account’s data. We will work with you to resolve any issue as quickly as possible.

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>
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