# I have contact the community please you guys will help me and bring out the money and unlock the withdrawal please

**URL:** <https://community.deriv.com/t/i-have-contact-the-community-please-you-guys-will-help-me-and-bring-out-the-money-and-unlock-the-withdrawal-please/88093>\
**Category:** General Discussion\
**Created:** [April 23, 2025, 5:39pm UTC](https://community.deriv.com/t/i-have-contact-the-community-please-you-guys-will-help-me-and-bring-out-the-money-and-unlock-the-withdrawal-please/88093 "2025-04-23T17:39:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bodiced-alienor-2](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bodiced-alienor-2](https://community.deriv.com/u/bodiced-alienor-2)\
**Post date:** [April 23, 2025, 5:39pm UTC](https://community.deriv.com/t/i-have-contact-the-community-please-you-guys-will-help-me-and-bring-out-the-money-and-unlock-the-withdrawal-please/88093/1 "2025-04-23T17:39:29Z")

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I have contact the community please you guys will help me and bring out the money and unlock the withdrawal please

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [May 6, 2025, 6:47pm UTC](https://community.deriv.com/t/i-have-contact-the-community-please-you-guys-will-help-me-and-bring-out-the-money-and-unlock-the-withdrawal-please/88093/2 "2025-05-06T18:47:35Z")

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Hi @bodiced-alienor-2, we apologize for the inconvenience caused and the delay in replying to this post. Thank you for allowing us to investigate your feedback further.

We’re pleased to inform you that the issue has been resolved in your favor as your cashier was fully unlocked. If you encounter any further problems, please don’t hesitate to contact us via live chat or WhatsApp. Thank you for your understanding!

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
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