# I have not acces to live chat

**URL:** https://community.deriv.com/t/i-have-not-acces-to-live-chat/55189
**Category:** Payments & Transactions
**Created:** [May 3, 2023, 4:29pm UTC](https://community.deriv.com/t/i-have-not-acces-to-live-chat/55189 "2023-05-03T16:29:46Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![clavuvi-aeonial-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/clavuvi-aeonial-2/32/5102_2.png) [@clavuvi-aeonial-2](https://community.deriv.com/u/clavuvi-aeonial-2)
#### Post date: [May 3, 2023, 4:29pm UTC](https://community.deriv.com/t/i-have-not-acces-to-live-chat/55189/1 "2023-05-03T16:29:46Z")

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I do not why I have not acces to live chat

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### Author: ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)
#### Post date: [May 3, 2023, 5:37pm UTC](https://community.deriv.com/t/i-have-not-acces-to-live-chat/55189/2 "2023-05-03T17:37:10Z")

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Hello @clavuvi-aeonial-2 ,

Thank you for joining the community and for leaving us a comment.

We are truly sorry that you faced this issue.

Please note that we experienced a technical issue that affected our Live chat.

However, kindly be informed that this issue has already been resolved and our Live chat is fully operational.

We will work with you to resolve any issue as quickly as possible.

Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
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