# I have tried verified my account up to 3 times my account is not yet verified. Now it shows i can not verify again. Please help me out to verify so i can make withdrawal **URL:** \ **Category:** General Discussion\ **Created:** [August 16, 2021, 3:25pm UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266 "2021-08-16T15:25:58Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![checked-academe-2](https://avatars.discourse-cdn.com/v4/letter/c/34f0e0/32.png) [@checked-academe-2](https://community.deriv.com/u/checked-academe-2)\ **Post date:** [August 16, 2021, 3:25pm UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266/1 "2021-08-16T15:25:58Z")
have tried verified my account up to 3 times my account is not yet verified. Now it shows i can not verify again. Please help me out to verify so i can make withdrawal ---
**Author:** ![bogoaks-adenine-2](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@bogoaks-adenine-2](https://community.deriv.com/u/bogoaks-adenine-2)\ **Post date:** [April 4, 2022, 10:06am UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266/2 "2022-04-04T10:06:45Z")
I’ve been having the same problem. But I’ve been trying to deposit and it’s now saying that I can’t verify anymore ---
**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\ **Post date:** [April 7, 2022, 5:29am UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266/3 "2022-04-07T05:29:11Z")
Dear @bogoaks-adenine-2 and @checked-academe-2, thank you for joining the community! Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![avellan-actuate-2](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@avellan-actuate-2](https://community.deriv.com/u/avellan-actuate-2)\ **Post date:** [September 30, 2022, 8:57pm UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266/4 "2022-09-30T20:57:29Z")
Im also experience the same problem 😭😭 ---
**Author:** ![bolanci-acidoid-2](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bolanci-acidoid-2](https://community.deriv.com/u/bolanci-acidoid-2)\ **Post date:** [April 28, 2024, 8:18am UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266/5 "2024-04-28T08:18:24Z")
Deriv account verification does not work. I tried so many times, with my bank statement, land records, affidavits, nothing at all. ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [April 29, 2024, 11:34am UTC](https://community.deriv.com/t/i-have-tried-verified-my-account-up-to-3-times-my-account-is-not-yet-verified-now-it-shows-i-can-not-verify-again-please-help-me-out-to-verify-so-i-can-make-withdrawal/15266/6 "2024-04-29T11:34:29Z")
Hi @bolanci-acidoid-2, thank you for joining our community. In regards to your account verification, kindly refer to the article below for the accepted documents for verification: > [@Documents required to fully authenticate your account](https://community.deriv.com/t/documents-required-to-fully-authenticate-your-account/27411): > > We will require our clients to authenticate their accounts. To do that, you need to provide us a proof of identity, a selfie, and proof of address. So, what are the types of documents we can accept? 1. Proof of identity types: National Identity Driver’s License Passport Government health card Electoral card / Voter’s card (e.g. for Nigeria clients) Student card (recognized university) Take note that proof of identity must have the following requirements: Showing your photo Not expired Sh… We hope the above helps. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind.