# I made a deposit and I did not receive my money due to your credibility is very weak

**URL:** <https://community.deriv.com/t/i-made-a-deposit-and-i-did-not-receive-my-money-due-to-your-credibility-is-very-weak/53282>\
**Category:** General Discussion\
**Created:** [April 15, 2023, 1:09pm UTC](https://community.deriv.com/t/i-made-a-deposit-and-i-did-not-receive-my-money-due-to-your-credibility-is-very-weak/53282 "2023-04-15T13:09:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![awnlike-affixed-2](https://avatars.discourse-cdn.com/v4/letter/a/4491bb/32.png) [@awnlike-affixed-2](https://community.deriv.com/u/awnlike-affixed-2)\
**Post date:** [April 15, 2023, 1:09pm UTC](https://community.deriv.com/t/i-made-a-deposit-and-i-did-not-receive-my-money-due-to-your-credibility-is-very-weak/53282/1 "2023-04-15T13:09:53Z")

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I made a deposit and I did not receive my money due to your credibility is very weak

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [April 15, 2023, 1:43pm UTC](https://community.deriv.com/t/i-made-a-deposit-and-i-did-not-receive-my-money-due-to-your-credibility-is-very-weak/53282/2 "2023-04-15T13:43:01Z")

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Hello @awnlike-affixed-2 ,

We are truly sorry to hear that you faced such an inconvenience.

Please contact our Customer Support team which is available 24/7 via the Live Chat, for better protection of your account data.

We will work with you to resolve any issue as quickly as possible.

Thank you.

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>
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