# I made a deposit to my Doref account and I did not receive the amount via LTC

**URL:** <https://community.deriv.com/t/i-made-a-deposit-to-my-doref-account-and-i-did-not-receive-the-amount-via-ltc/61322>\
**Category:** General Discussion\
**Created:** [July 25, 2023, 9:28am UTC](https://community.deriv.com/t/i-made-a-deposit-to-my-doref-account-and-i-did-not-receive-the-amount-via-ltc/61322 "2023-07-25T09:28:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![airbeds-affront-2](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@airbeds-affront-2](https://community.deriv.com/u/airbeds-affront-2)\
**Post date:** [July 25, 2023, 9:28am UTC](https://community.deriv.com/t/i-made-a-deposit-to-my-doref-account-and-i-did-not-receive-the-amount-via-ltc/61322/1 "2023-07-25T09:28:09Z")

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I made a deposit to my Doref account and I did not receive the amount via LTC

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [July 25, 2023, 11:45am UTC](https://community.deriv.com/t/i-made-a-deposit-to-my-doref-account-and-i-did-not-receive-the-amount-via-ltc/61322/2 "2023-07-25T11:45:28Z")

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Dear @airbeds-affront-2,

Thank you for joining the community!

We regret to note this. However, we would need to check further on your issue.

Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
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