# I made a withdrawal from my account but my bank rejected it and I don't see the money in my deriv account

**URL:** <https://community.deriv.com/t/i-made-a-withdrawal-from-my-account-but-my-bank-rejected-it-and-i-dont-see-the-money-in-my-deriv-account/86287>\
**Category:** General Discussion\
**Created:** [April 12, 2024, 4:29pm UTC](https://community.deriv.com/t/i-made-a-withdrawal-from-my-account-but-my-bank-rejected-it-and-i-dont-see-the-money-in-my-deriv-account/86287 "2024-04-12T16:29:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brevier-aeonium-2](https://avatars.discourse-cdn.com/v4/letter/b/edb3f5/32.png) [@brevier-aeonium-2](https://community.deriv.com/u/brevier-aeonium-2)\
**Post date:** [April 12, 2024, 4:29pm UTC](https://community.deriv.com/t/i-made-a-withdrawal-from-my-account-but-my-bank-rejected-it-and-i-dont-see-the-money-in-my-deriv-account/86287/1 "2024-04-12T16:29:21Z")

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hello, I made a withdrawal from my account but my bank rejected it and I don’t see the money in my deriv account ?

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [April 12, 2024, 4:55pm UTC](https://community.deriv.com/t/i-made-a-withdrawal-from-my-account-but-my-bank-rejected-it-and-i-dont-see-the-money-in-my-deriv-account/86287/2 "2024-04-12T16:55:13Z")

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Hello @brevier-aeonium-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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