# I paid 10 dollars and it did not reach my account

**URL:** <https://community.deriv.com/t/i-paid-10-dollars-and-it-did-not-reach-my-account/37310>\
**Category:** Payments & Transactions\
**Created:** [October 4, 2022, 12:06pm UTC](https://community.deriv.com/t/i-paid-10-dollars-and-it-did-not-reach-my-account/37310 "2022-10-04T12:06:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anthemy-advenes-2](https://avatars.discourse-cdn.com/v4/letter/a/c2a13f/32.png) [@anthemy-advenes-2](https://community.deriv.com/u/anthemy-advenes-2)\
**Post date:** [October 4, 2022, 12:06pm UTC](https://community.deriv.com/t/i-paid-10-dollars-and-it-did-not-reach-my-account/37310/1 "2022-10-04T12:06:10Z")

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I paid 10 dollars and it did not reach my account

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [October 5, 2022, 3:49am UTC](https://community.deriv.com/t/i-paid-10-dollars-and-it-did-not-reach-my-account/37310/2 "2022-10-05T03:49:00Z")

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Dear @anthemy-advenes-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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