# I ''ve been struggle for 3 weeks now my acc is looked I provide all the document deriv agent need but my problem is not solved

**URL:** <https://community.deriv.com/t/i-ve-been-struggle-for-3-weeks-now-my-acc-is-looked-i-provide-all-the-document-deriv-agent-need-but-my-problem-is-not-solved/8617>\
**Category:** General Discussion\
**Created:** [May 4, 2021, 6:52am UTC](https://community.deriv.com/t/i-ve-been-struggle-for-3-weeks-now-my-acc-is-looked-i-provide-all-the-document-deriv-agent-need-but-my-problem-is-not-solved/8617 "2021-05-04T06:52:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bromals-acetiam-2](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@bromals-acetiam-2](https://community.deriv.com/u/bromals-acetiam-2)\
**Post date:** [May 4, 2021, 6:52am UTC](https://community.deriv.com/t/i-ve-been-struggle-for-3-weeks-now-my-acc-is-looked-i-provide-all-the-document-deriv-agent-need-but-my-problem-is-not-solved/8617/1 "2021-05-04T06:52:16Z")

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Can you guys please open my account it’s been twin weeks now I send everything you asķed for but my acc is still looked

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**Author:** ![antlers-acidize-2](https://avatars.discourse-cdn.com/v4/letter/a/e36b37/32.png) [@antlers-acidize-2](https://community.deriv.com/u/antlers-acidize-2)\
**Post date:** [May 5, 2021, 10:01pm UTC](https://community.deriv.com/t/i-ve-been-struggle-for-3-weeks-now-my-acc-is-looked-i-provide-all-the-document-deriv-agent-need-but-my-problem-is-not-solved/8617/2 "2021-05-05T22:01:29Z")

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I want to open an account but i am getting some issues which i dont understand it.  
Can some one check it for me ?