# If you need help with your withdrawal, please click here to visit our Help Centre. Alternatively, you may reach us via live chat. **URL:** \ **Category:** General Discussion\ **Created:** [May 2, 2023, 10:31pm UTC](https://community.deriv.com/t/if-you-need-help-with-your-withdrawal-please-click-here-to-visit-our-help-centre-alternatively-you-may-reach-us-via-live-chat/55106 "2023-05-02T22:31:49Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![clavuvi-aeonial-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/clavuvi-aeonial-2/32/5102_2.png) [@clavuvi-aeonial-2](https://community.deriv.com/u/clavuvi-aeonial-2)\ **Post date:** [May 2, 2023, 10:31pm UTC](https://community.deriv.com/t/if-you-need-help-with-your-withdrawal-please-click-here-to-visit-our-help-centre-alternatively-you-may-reach-us-via-live-chat/55106/1 "2023-05-02T22:31:49Z")
If you need help with your withdrawal, please [click here](https://cashier.deriv.com/dynaHelp.asp?FrontEnd=Deriv+%28SVG%29+LLC+USD&PIN=CR4784068&Topic=PayoutLimitsandFees&Lang=en#googtrans%28en%7Cen%29) to visit our Help Centre. Alternatively, you may reach us via live chat. ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [May 3, 2023, 2:56am UTC](https://community.deriv.com/t/if-you-need-help-with-your-withdrawal-please-click-here-to-visit-our-help-centre-alternatively-you-may-reach-us-via-live-chat/55106/2 "2023-05-03T02:56:03Z")
Hello, @clavuvi-aeonial-2 . Thank you for joining the community! Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![clavuvi-aeonial-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/clavuvi-aeonial-2/32/5102_2.png) [@clavuvi-aeonial-2](https://community.deriv.com/u/clavuvi-aeonial-2)\ **Post date:** [May 3, 2023, 1:36pm UTC](https://community.deriv.com/t/if-you-need-help-with-your-withdrawal-please-click-here-to-visit-our-help-centre-alternatively-you-may-reach-us-via-live-chat/55106/3 "2023-05-03T13:36:19Z")
I do not why I have not the option of LiveChat ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [May 4, 2023, 8:14am UTC](https://community.deriv.com/t/if-you-need-help-with-your-withdrawal-please-click-here-to-visit-our-help-centre-alternatively-you-may-reach-us-via-live-chat/55106/4 "2023-05-04T08:14:48Z")
Hello, @clavuvi-aeonial-2 . Thank you for posting in our Deriv Community. You may check this article: > [@Chat with us, we are here to help!](https://community.deriv.com/t/chat-with-us-we-are-here-to-help/50430): > > Dear members, If you are facing any difficulties, you may find more information on our [Contact Us](https://deriv.com/contact_us/) page. However, if you need further assistance, you may contact our Customer Support team via LiveChat and WhatsApp. You may find the LiveChat and the WhatsApp icon at the bottom of our website [here](https://deriv.com/). (Please refer to the screenshot) Hope the above helps! If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. However, if you have any other inquiries, kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.