# Im an affiliate and did not get paid 15 this month

**URL:** <https://community.deriv.com/t/im-an-affiliate-and-did-not-get-paid-15-this-month/25852>\
**Category:** Payments & Transactions\
**Created:** [January 19, 2022, 2:17pm UTC](https://community.deriv.com/t/im-an-affiliate-and-did-not-get-paid-15-this-month/25852 "2022-01-19T14:17:11Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![borrows-actinic-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/borrows-actinic-2/32/1973_2.png) [@borrows-actinic-2](https://community.deriv.com/u/borrows-actinic-2)\
**Post date:** [January 19, 2022, 2:17pm UTC](https://community.deriv.com/t/im-an-affiliate-and-did-not-get-paid-15-this-month/25852/1 "2022-01-19T14:17:12Z")

</div>

Normal i get paid 15 each month but this month i did not get my payment.

Also i see last 7 days show no stats for regs and FTD i guess there are a problem with your sync that is each 24 hours.

Fix and send my payment 🙂

Thanks for your time and help  
My affiliate account is: kloden

I did send mail also, but did that in the past also but never got any reply on mail.

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 20, 2022, 5:23am UTC](https://community.deriv.com/t/im-an-affiliate-and-did-not-get-paid-15-this-month/25852/2 "2022-01-20T05:23:47Z")

</div>

Hi @borrows-actinic-2, we apologize for the unexpected delay. Our affiliate payments team is taking extra precautions to make sure all commissions are correct. We are doing our best to fix this as soon as possible and to deposit the pending commissions by this week. Thanks for your understanding.

---

<div class="post-metadata">

**Author:** ![cascara-abfarad-2](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@cascara-abfarad-2](https://community.deriv.com/u/cascara-abfarad-2)\
**Post date:** [January 25, 2022, 2:58pm UTC](https://community.deriv.com/t/im-an-affiliate-and-did-not-get-paid-15-this-month/25852/3 "2022-01-25T14:58:28Z")

</div>

I also have the same problem

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 26, 2022, 11:16am UTC](https://community.deriv.com/t/im-an-affiliate-and-did-not-get-paid-15-this-month/25852/4 "2022-01-26T11:16:03Z")

</div>

Hi @cascara-abfarad-2, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.