# I'm having issued with my deposit I'm using Visa card to deposit into my mt5 but it not going through please help me out

**URL:** <https://community.deriv.com/t/im-having-issued-with-my-deposit-im-using-visa-card-to-deposit-into-my-mt5-but-it-not-going-through-please-help-me-out/15126>\
**Category:** General Discussion\
**Created:** [August 14, 2021, 9:56pm UTC](https://community.deriv.com/t/im-having-issued-with-my-deposit-im-using-visa-card-to-deposit-into-my-mt5-but-it-not-going-through-please-help-me-out/15126 "2021-08-14T21:56:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![birlinn-achates-2](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@birlinn-achates-2](https://community.deriv.com/u/birlinn-achates-2)\
**Post date:** [August 14, 2021, 9:56pm UTC](https://community.deriv.com/t/im-having-issued-with-my-deposit-im-using-visa-card-to-deposit-into-my-mt5-but-it-not-going-through-please-help-me-out/15126/1 "2021-08-14T21:56:26Z")

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I’m having issue with my deposit Visa card to deposit into my mt5 but it not going through please help me out why please help me out

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**Author:** ![birlinn-achates-2](https://avatars.discourse-cdn.com/v4/letter/b/f4b2a3/32.png) [@birlinn-achates-2](https://community.deriv.com/u/birlinn-achates-2)\
**Post date:** [August 14, 2021, 10:01pm UTC](https://community.deriv.com/t/im-having-issued-with-my-deposit-im-using-visa-card-to-deposit-into-my-mt5-but-it-not-going-through-please-help-me-out/15126/2 "2021-08-14T22:01:06Z")

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And my name is Jeffrey Hero Ifada I’m having deposit issue I try serval times to deposit into mt5 with my Visa card but is not going true please help me out .

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**Author:** ![chookie-advened-2](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@chookie-advened-2](https://community.deriv.com/u/chookie-advened-2)\
**Post date:** [November 16, 2022, 12:08pm UTC](https://community.deriv.com/t/im-having-issued-with-my-deposit-im-using-visa-card-to-deposit-into-my-mt5-but-it-not-going-through-please-help-me-out/15126/3 "2022-11-16T12:08:19Z")

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Hello my name’s are Brighton Mvula, I have been facing challenges with depositing money on my account it is not being processed