# I'm seeing a minus in my balance I haven't used to Trade

**URL:** <https://community.deriv.com/t/im-seeing-a-minus-in-my-balance-i-havent-used-to-trade/7860>\
**Category:** Accounts\
**Created:** [April 20, 2021, 5:49pm UTC](https://community.deriv.com/t/im-seeing-a-minus-in-my-balance-i-havent-used-to-trade/7860 "2021-04-20T17:49:48Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![castice-accurre-2](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@castice-accurre-2](https://community.deriv.com/u/castice-accurre-2)\
**Post date:** [April 20, 2021, 5:49pm UTC](https://community.deriv.com/t/im-seeing-a-minus-in-my-balance-i-havent-used-to-trade/7860/1 "2021-04-20T17:49:48Z")

</div>

I need help and deriv have refused to reply me through their mails. I deposited 81 dollars and I’m seeing a minus in account without me making withdrawal or trading that amount and I can’t long in that account and they won’t send me mail to reset my password Uploading: IMG-20210418-WA0013.jpg…