# impossibl to connect on my mt5 account

**URL:** <https://community.deriv.com/t/impossibl-to-connect-on-my-mt5-account/10694>\
**Category:** FAQ\
**Created:** [June 11, 2021, 6:12am UTC](https://community.deriv.com/t/impossibl-to-connect-on-my-mt5-account/10694 "2021-06-11T06:12:53Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [February 28, 2024, 3:08am UTC](https://community.deriv.com/t/impossibl-to-connect-on-my-mt5-account/10694/3 "2024-02-28T03:08:22Z")

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Salut @almemar-affixes-2, merci d’avoir rejoint notre communauté ! Pour vous connecter à votre compte MT5, vous pouvez vous référer aux articles ci-dessous.

Website:

> [@MT5 login instruction](https://community.deriv.com/t/mt5-login-instruction/32402):
>
> Dear members, If you are unsure of how to log into your MT5 account, this article might help you slight_smile If you have created an MT5 account under your Deriv profile, you will be able to locate the MT5 account number along with your MT5 login information [here](https://app.deriv.com/appstore/traders-hub) You will be able to find your MT5 login ID, Broker code, and the server you need to log in to. Please note that our MT5 broker code is Deriv. You can also perform a password reset, and transfer money between your D…

Mobile and PC:

> [@How to change server on MT5 mobile](https://community.deriv.com/t/mt5-new-server-name-and-mobile-app-re-login-guide/70617):
>
> Hello Deriv Community, If you are using the Deriv MT5 mobile application, we would like to inform you that you will be logged out of your account on the 7th of February 2024. You might see an error like the one below. To proceed, kindly follow the steps below to be able to log back into your MT5 account. 1. Delete the account connected to the main company name. Disclaimer: Deleting your MT5 account …

Nous espérons que ce qui précède vous aidera. Si vous avez des questions, veuillez visiter notre centre d’aide ou nous contacter via Live Chat et WhatsApp.

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

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