income not appearing

cordial greetings gentlemen of binary from July 26, 2020 send 100 usd to my BTC account number CR878535.
Which gave me the deposit number 3J4KBDztvB37ZbQ8jbji6TVa8V2A9KuXPW
the 4 confirmations have passed https://blockstream.info/address/3J4KBDztvB37ZbQ8jbji6TVa8V2A9KuXPW and I still have neither the funds in my account nor a response from you.