# Information on the utility bill for proof of address

**URL:** <https://community.deriv.com/t/information-on-the-utility-bill-for-proof-of-address/83317>\
**Category:** General Discussion\
**Created:** [March 19, 2024, 6:03am UTC](https://community.deriv.com/t/information-on-the-utility-bill-for-proof-of-address/83317 "2024-03-19T06:03:43Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![braggat-addedly-2](https://avatars.discourse-cdn.com/v4/letter/b/c57346/32.png) [@braggat-addedly-2](https://community.deriv.com/u/braggat-addedly-2)\
**Post date:** [March 19, 2024, 6:03am UTC](https://community.deriv.com/t/information-on-the-utility-bill-for-proof-of-address/83317/1 "2024-03-19T06:03:43Z")

</div>

Upon resubmitting my utility bill it shows that my proof of address can not be verified…I would like to advise the centre doing the evaluation to look at the right hand bottom of my utility bill for my proof of residence…

---

<div class="post-metadata">

**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [March 19, 2024, 5:19pm UTC](https://community.deriv.com/t/information-on-the-utility-bill-for-proof-of-address/83317/2 "2024-03-19T17:19:10Z")

</div>

Hi @braggat-addedly-2,

We apologize for any inconvenience caused.

Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor.

If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.