# Invalid password

**URL:** <https://community.deriv.com/t/invalid-password/12526>\
**Category:** General Discussion\
**Created:** [July 11, 2021, 6:40am UTC](https://community.deriv.com/t/invalid-password/12526 "2021-07-11T06:40:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![antiflu-acarari-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/antiflu-acarari-2/32/1063_2.png) [@antiflu-acarari-2](https://community.deriv.com/u/antiflu-acarari-2)\
**Post date:** [July 11, 2021, 6:40am UTC](https://community.deriv.com/t/invalid-password/12526/1 "2021-07-11T06:40:34Z")

</div>

When l log onto the website my details are correct as l use my email address as the username, but when l log onto the PC app, it says my details are incorrect.

But I am getting my user number from the website, there is no option to reset password on PC app.

How do l rectify this?