# Locked accoount

**URL:** https://community.deriv.com/t/locked-accoount/19426
**Category:** Accounts
**Created:** [October 6, 2021, 6:38am UTC](https://community.deriv.com/t/locked-accoount/19426 "2021-10-06T06:38:37Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![catskin-absorbs-2](https://avatars.discourse-cdn.com/v4/letter/c/a88e57/32.png) [@catskin-absorbs-2](https://community.deriv.com/u/catskin-absorbs-2)
#### Post date: [October 6, 2021, 6:38am UTC](https://community.deriv.com/t/locked-accoount/19426/1 "2021-10-06T06:38:37Z")

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My account is disabled also can not deposit or withdrawal! I sent you an email attaching documents you ask for

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 6, 2021, 7:34am UTC](https://community.deriv.com/t/locked-accoount/19426/2 "2021-10-06T07:34:05Z")

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@catskin-absorbs-2 , Hello, Kindly be patient and wait for reply.  
Nonetheless, you can contact deriv via live chat if you do not get a reply soon.