# Locking up cashier

**URL:** <https://community.deriv.com/t/locking-up-cashier/42716>\
**Category:** General Discussion\
**Created:** [January 2, 2023, 3:33pm UTC](https://community.deriv.com/t/locking-up-cashier/42716 "2023-01-02T15:33:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bugling-adapted-2](https://avatars.discourse-cdn.com/v4/letter/b/bc79bd/32.png) [@bugling-adapted-2](https://community.deriv.com/u/bugling-adapted-2)\
**Post date:** [January 2, 2023, 3:33pm UTC](https://community.deriv.com/t/locking-up-cashier/42716/1 "2023-01-02T15:33:17Z")

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Pls my cashier was lock for a reason that i dont know how can u help me out.

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [January 2, 2023, 5:53pm UTC](https://community.deriv.com/t/locking-up-cashier/42716/2 "2023-01-02T17:53:43Z")

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Hello, @bugling-adapted-2. Thank you for joining the community! We regret to note that. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![bugling-adapted-2](https://avatars.discourse-cdn.com/v4/letter/b/bc79bd/32.png) [@bugling-adapted-2](https://community.deriv.com/u/bugling-adapted-2)\
**Post date:** [January 2, 2023, 5:59pm UTC](https://community.deriv.com/t/locking-up-cashier/42716/3 "2023-01-02T17:59:21Z")

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Hello you disable my live chat account portion.

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [January 2, 2023, 6:01pm UTC](https://community.deriv.com/t/locking-up-cashier/42716/4 "2023-01-02T18:01:31Z")

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Dear @bugling-adapted-2 please note that the LiveChat is working properly. Kindly click [here](https://deriv.com/contact_us) and you will see the icon for LiveChat and Whatsapp on the right hand side of your screen.