# Logging in

**URL:** <https://community.deriv.com/t/logging-in/33903>\
**Category:** General Discussion\
**Created:** [July 25, 2022, 4:54pm UTC](https://community.deriv.com/t/logging-in/33903 "2022-07-25T16:54:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![carceag-acronym-2](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@carceag-acronym-2](https://community.deriv.com/u/carceag-acronym-2)\
**Post date:** [July 25, 2022, 4:54pm UTC](https://community.deriv.com/t/logging-in/33903/1 "2022-07-25T16:54:23Z")

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Website is saying that " your site has reached the user limit" I’m the only person using my laptop.Can log in on the mobile phone but not when I’m on my desktop

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**Author:** ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\
**Post date:** [July 26, 2022, 3:24am UTC](https://community.deriv.com/t/logging-in/33903/2 "2022-07-26T03:24:35Z")

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Hi carceag-acronym-2,  
Thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat.

We’ll work with you to resolve any issues as quickly as possible.

![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com 1](https://deriv.com/contact_us/)

### [Online trading with Deriv | Simple. Flexible. Reliable. 1](https://deriv.com/contact_us/)

Regards,

[Deriv.com](http://deriv.com/)

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<div class="post-metadata">

**Author:** ![caustic-acequia-2](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@caustic-acequia-2](https://community.deriv.com/u/caustic-acequia-2)\
**Post date:** [July 26, 2022, 3:57am UTC](https://community.deriv.com/t/logging-in/33903/3 "2022-07-26T03:57:38Z")

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I am also experiencing the same problem

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<div class="post-metadata">

**Author:** ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\
**Post date:** [July 26, 2022, 4:01am UTC](https://community.deriv.com/t/logging-in/33903/4 "2022-07-26T04:01:57Z")

</div>

Hi caustic-acequia-2,  
Thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com 1](https://deriv.com/contact_us/)

### [Online trading with Deriv | Simple. Flexible. Reliable. 1](https://deriv.com/contact_us/)

Regards,

[Deriv.com](http://deriv.com/)