# Login problems

**URL:** <https://community.deriv.com/t/login-problems/52238>\
**Category:** General Discussion\
**Created:** [April 7, 2023, 4:24pm UTC](https://community.deriv.com/t/login-problems/52238 "2023-04-07T16:24:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bursate-abortus-2](https://avatars.discourse-cdn.com/v4/letter/b/58956e/32.png) [@bursate-abortus-2](https://community.deriv.com/u/bursate-abortus-2)\
**Post date:** [April 7, 2023, 4:24pm UTC](https://community.deriv.com/t/login-problems/52238/1 "2023-04-07T16:24:14Z")

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Hello I can’t login to my real account account on my MT5 mobile and my Laptop

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [April 7, 2023, 4:57pm UTC](https://community.deriv.com/t/login-problems/52238/2 "2023-04-07T16:57:34Z")

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Dear @bursate-abortus-2. Thank you for joining the community. We are sorry for this inconvenience. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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