# Login **URL:** \ **Category:** FAQ\ **Created:** [October 13, 2020, 10:14pm UTC](https://community.deriv.com/t/login/5633 "2020-10-13T22:14:23Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![carcels-accidia-2](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@carcels-accidia-2](https://community.deriv.com/u/carcels-accidia-2)\ **Post date:** [October 13, 2020, 10:14pm UTC](https://community.deriv.com/t/login/5633/1 "2020-10-13T22:14:23Z")
Hi I just opened a account in binarynco & it doesn’t want to login to mt5 What should I do Please help! ---
**Author:** ![branner-acatour-2](https://avatars.discourse-cdn.com/v4/letter/b/258eb7/32.png) [@branner-acatour-2](https://community.deriv.com/u/branner-acatour-2)\ **Post date:** [June 3, 2022, 11:16am UTC](https://community.deriv.com/t/login/5633/3 "2022-06-03T11:16:07Z")
Good day. Please help me. My deriv account does not allow me to log in. Regards Tshehlane Makgahlela ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [June 6, 2022, 10:23am UTC](https://community.deriv.com/t/login/5633/4 "2022-06-06T10:23:37Z")
Hi, @branner-acatour-2 Thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![cheerly-affable-2](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@cheerly-affable-2](https://community.deriv.com/u/cheerly-affable-2)\ **Post date:** [February 9, 2023, 9:00am UTC](https://community.deriv.com/t/login/5633/5 "2023-02-09T09:00:18Z")
I can’t login or open an account ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [February 10, 2023, 9:22am UTC](https://community.deriv.com/t/login/5633/6 "2023-02-10T09:22:24Z")
Hello, @cheerly-affable-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![aquavit-adusted-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/aquavit-adusted-2/32/4581_2.png) [@aquavit-adusted-2](https://community.deriv.com/u/aquavit-adusted-2)\ **Post date:** [February 23, 2023, 10:51pm UTC](https://community.deriv.com/t/login/5633/7 "2023-02-23T22:51:22Z")
Please I can’t login to my MT5 account anymore, it keeps saying authorization failed ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [February 26, 2023, 7:07am UTC](https://community.deriv.com/t/login/5633/8 "2023-02-26T07:07:57Z")
Dear @aquavit-adusted-2, thank you for joining the community! We would like to apologize for the inconvenience you have experienced. You may try and change your MT5 account password and try to log in again. Kindly refer to this article for password reset below: > [@Change Deriv MT5/Deriv X Trading Password (Deriv)](https://community.deriv.com/t/change-dmt5-deriv-x-trading-password-deriv/28380): > > Hello Deriv Community, Please follow the steps below in order to change your Deriv MT5/Deriv X password. 1- Open the Password change page here [Deriv App | Deriv](https://app.deriv.com/account/passwords) 2- You’ll see 3 options, Deriv Password, Deriv MT5 Password, or Deriv X Password. If you wish to change your Deriv MT5 password or Deriv X password, please click the “Change Password” button. 3- Please check your email box and click on the link received. 4- Now type your new Password. [image] [image] 5- Done! Now you… We hope it helps. Alternatively, you may also reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.8881013.1104543695.1677375086-735896514.1640585798)** > > Trading platforms designed with you in mind. Regards, [Deriv.com](http://deriv.com/)