# Lose my email deriv
**URL:** https://community.deriv.com/t/lose-my-email-deriv/48802
**Category:** General Discussion
**Created:** [March 5, 2023, 11:25am UTC](https://community.deriv.com/t/lose-my-email-deriv/48802 "2023-03-05T11:25:17Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@begunks-acephal-2](https://community.deriv.com/u/begunks-acephal-2)
#### Post date: [March 5, 2023, 11:25am UTC](https://community.deriv.com/t/lose-my-email-deriv/48802/1 "2023-03-05T11:25:17Z")
Hello I lost my email of Deriv I want change this email a new to do my withdrawal help me please
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### Author:  [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [March 6, 2023, 7:28am UTC](https://community.deriv.com/t/lose-my-email-deriv/48802/2 "2023-03-06T07:28:08Z")
Dear @begunks-acephal-2, thank you for joining our community! In regards to your email change, if you have access to your old email, you may follow the steps stated in the article below:
> [@Self-service Email Change](https://community.deriv.com/t/self-service-email-change/29457):
>
> Greetings Deriv Community smiley Do you want to change your email address registered with us and still have access to your current email address? If both answers are yes, kindly follow the below steps to proceed with the email change process: Please log in to your account and go to the “Manage account settings”. On the left side pane, under the “Security & Safety” category, choose the “Email and passwords” or you may click here: [Deriv App | Deriv](https://app.deriv.com/account/passwords) Once you click “Ch…
However, if you do not have access to your old email, you may contact us via Live Chat and we will be more than happy to assist you. We’ll work with you to resolve any issues as quickly as possible. Thank you.
> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.108290626.1104543695.1677375086-735896514.1640585798)**
>
> Trading platforms designed with you in mind.
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### Author:  [@auturgy-acutest-2](https://community.deriv.com/u/auturgy-acutest-2)
#### Post date: [December 9, 2024, 10:21am UTC](https://community.deriv.com/t/lose-my-email-deriv/48802/3 "2024-12-09T10:21:03Z")
I want to change my email address
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### Author:  [@Ridzuan\_deriv](https://community.deriv.com/u/Ridzuan_deriv)
#### Post date: [December 16, 2024, 7:18am UTC](https://community.deriv.com/t/lose-my-email-deriv/48802/4 "2024-12-16T07:18:50Z")
Dear @auturgy-acutest-2 , thank you for joining our community! In regards to your email change, if you have access to your old email, you may follow the steps stated in the article below:
> [@](#):
>
> Greetings Deriv Community smiley Do you want to change your email address registered with us and still have access to your current email address? If both answers are yes, kindly follow the below steps to proceed with the email change process: Please log in to your account and go to the “Manage account settings”. On the left side pane, under the “Security & Safety” category, choose the “Email and passwords” or you may click here: [Deriv App | Deriv](https://app.deriv.com/account/passwords) [[Email\_change1]](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/c2a1cad7b5dfbcee60fd323ef08ac23dc532f592.png) Once you click “Ch…
However, if you do not have access to your old email, you may contact us via Live Chat and we will be more than happy to assist you. We’ll work with you to resolve any issues as quickly as possible. Thank you.