# Lost access to my 2FA account on google authenticator

**URL:** https://community.deriv.com/t/lost-access-to-my-2fa-account-on-google-authenticator/16629
**Category:** Accounts
**Created:** [September 4, 2021, 7:47am UTC](https://community.deriv.com/t/lost-access-to-my-2fa-account-on-google-authenticator/16629 "2021-09-04T07:47:07Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![bajrees-aegagri-1](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@bajrees-aegagri-1](https://community.deriv.com/u/bajrees-aegagri-1)
#### Post date: [September 4, 2021, 7:47am UTC](https://community.deriv.com/t/lost-access-to-my-2fa-account-on-google-authenticator/16629/1 "2021-09-04T07:47:08Z")

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Hi, I lost my phone and account to my google authenticator on that phone so i am unable to login to my account [kinyanjuie@gmail.com](mailto:kinyanjuie@gmail.com) since it requires the 2FA code. kindly assist to restore access to my account.