# Lost funds

**URL:** https://community.deriv.com/t/lost-funds/2048
**Category:** Accounts
**Created:** [August 9, 2020, 10:39am UTC](https://community.deriv.com/t/lost-funds/2048 "2020-08-09T10:39:13Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![brommer-accinge-2](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@brommer-accinge-2](https://community.deriv.com/u/brommer-accinge-2)
#### Post date: [August 9, 2020, 10:39am UTC](https://community.deriv.com/t/lost-funds/2048/1 "2020-08-09T10:39:13Z")

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On August 7th. Your system froze my Boom1000 trade and when it unfroze my account was completely blown to $0.00 and i know that’s impossible with it automatically taking you out at margin 50%. I have pictures of my account blown and how much came out of my trade. I lost $186 and I only had about $96 so I would like my refund of the $96 back into my trading account.

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### Author: ![biphase-abvolts-2](https://avatars.discourse-cdn.com/v4/letter/b/c0e974/32.png) [@biphase-abvolts-2](https://community.deriv.com/u/biphase-abvolts-2)
#### Post date: [August 10, 2020, 8:30pm UTC](https://community.deriv.com/t/lost-funds/2048/2 "2020-08-10T20:30:47Z")

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I also lost 10$ trading matches and differs my name is Moses Mfon

I need my 10$ back  
Hello good evening

My name is Moses Michael Mfon

I was trading matches and differs

I choose 3 as my last digit options

While the system was reading 4

I lost 10$

Why

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### Author: ![bogatyr-accepts-2](https://avatars.discourse-cdn.com/v4/letter/b/f07891/32.png) [@bogatyr-accepts-2](https://community.deriv.com/u/bogatyr-accepts-2)
#### Post date: [August 10, 2020, 9:08pm UTC](https://community.deriv.com/t/lost-funds/2048/3 "2020-08-10T21:08:24Z")

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I withdraw the sum of $10 but it didn’t reflect on my bank account

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### Author: ![avadana-accites-2](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@avadana-accites-2](https://community.deriv.com/u/avadana-accites-2)
#### Post date: [September 2, 2020, 10:20pm UTC](https://community.deriv.com/t/lost-funds/2048/4 "2020-09-02T22:20:16Z")

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It did that to me too it froze for no apperant reason, and I lost my $130 today, I’m so heart broken because I worked very hard to get there.

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### Author: ![beatnik-accoied-2](https://avatars.discourse-cdn.com/v4/letter/b/48db29/32.png) [@beatnik-accoied-2](https://community.deriv.com/u/beatnik-accoied-2)
#### Post date: [September 3, 2020, 6:51am UTC](https://community.deriv.com/t/lost-funds/2048/5 "2020-09-03T06:51:47Z")

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sir  
i tried for profit in many time.  
but i can not profit but every trade losed…  
but this money borrowed to other persion.  
Now i need this money.  
if give me the lost money , i have glad.  
please return my lost money.  
My lost money is about 30 dollars.  
plz give me, sir.  
Now i am very unhappy for lost.

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### Author: ![artamus-acouasm-2](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@artamus-acouasm-2](https://community.deriv.com/u/artamus-acouasm-2)
#### Post date: [October 8, 2021, 6:38am UTC](https://community.deriv.com/t/lost-funds/2048/6 "2021-10-08T06:38:30Z")

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Hi deriv can you please help me to refund me back on my account because I lost my money in the way I don’t understand In volatility 75 and I’m my account the was $30