Did you deposit via MasterCard but unable to find the same payment method at your Withdrawal section? This is a common issue faced by our clients due to card processor limitation.
Nevertheless, we offer our clients the option to use e-Wallets or Payment Agents for the withdrawal process.
Click Deriv App | Deriv to view the other available payments methods you can use for withdrawal.
Lastly, are you also unable to see these other payment options at the withdrawal section??
This is because the new payment method you are going to use is not registered on your Deriv account.
We hope this will help you with your doubts and don’t worry, we will process your withdrawal as swiftly as possible.
Haven’t created a Deriv account yet? Click here to get started right away!