# Meeee **URL:** \ **Category:** General Discussion\ **Tags:** cashier\ **Created:** [March 31, 2026, 12:15pm UTC](https://community.deriv.com/t/meeee/89312 "2026-03-31T12:15:24Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![behoney-alidade-2](https://avatars.discourse-cdn.com/v4/letter/b/8baadc/32.png) [@behoney-alidade-2](https://community.deriv.com/u/behoney-alidade-2)\ **Post date:** [March 31, 2026, 12:15pm UTC](https://community.deriv.com/t/meeee/89312/1 "2026-03-31T12:15:24Z")
My cashier has been locked, I contacted the support team and they told me what to do. I have done that and gave them a feedback but no one is replying me again. Pls my money is locked in there and I need that to be resolved ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [March 31, 2026, 12:15pm UTC](https://community.deriv.com/t/meeee/89312/2 "2026-03-31T12:15:24Z")
Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![behoney-alidade-2](https://avatars.discourse-cdn.com/v4/letter/b/8baadc/32.png) [@behoney-alidade-2](https://community.deriv.com/u/behoney-alidade-2)\ **Post date:** [March 31, 2026, 12:16pm UTC](https://community.deriv.com/t/meeee/89312/3 "2026-03-31T12:16:36Z")
I have done that and they are not responsible to me. What is that?