# Minha conta foi bloqueada

**URL:** <https://community.deriv.com/t/minha-conta-foi-bloqueada/87849>\
**Category:** General Discussion\
**Created:** [January 29, 2025, 12:40pm UTC](https://community.deriv.com/t/minha-conta-foi-bloqueada/87849 "2025-01-29T12:40:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![amasses-adipoid-2](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@amasses-adipoid-2](https://community.deriv.com/u/amasses-adipoid-2)\
**Post date:** [January 29, 2025, 12:40pm UTC](https://community.deriv.com/t/minha-conta-foi-bloqueada/87849/1 "2025-01-29T12:40:58Z")

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Minha conta foi bloqueada sem nenhum motivo, já fazem 7 dias e a Deriv não dá uma justificativa se quer, não responde email, não sei mais oque fazer meu tichet IJZQP6

IJZQP6

Preciso de ajuda para resolver esse problema

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [January 30, 2025, 8:00pm UTC](https://community.deriv.com/t/minha-conta-foi-bloqueada/87849/2 "2025-01-30T20:00:07Z")

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Hello @amasses-adipoid-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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>
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