# Mising my usd

**URL:** <https://community.deriv.com/t/mising-my-usd/83051>\
**Category:** General Discussion\
**Created:** [March 16, 2024, 12:28pm UTC](https://community.deriv.com/t/mising-my-usd/83051 "2024-03-16T12:28:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![clarion-aggrade-2](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@clarion-aggrade-2](https://community.deriv.com/u/clarion-aggrade-2)\
**Post date:** [March 16, 2024, 12:28pm UTC](https://community.deriv.com/t/mising-my-usd/83051/1 "2024-03-16T12:28:23Z")

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I transfer my usd mt5 to my acount but its bot received me why??

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [March 16, 2024, 3:18pm UTC](https://community.deriv.com/t/mising-my-usd/83051/2 "2024-03-16T15:18:21Z")

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Hello @clarion-aggrade-2,

We’re truly sorry for the inconvenience.

To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat.

We’re here to help and would be delighted to assist you further.  
Thank you!

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**Author:** ![clarion-aggrade-2](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@clarion-aggrade-2](https://community.deriv.com/u/clarion-aggrade-2)\
**Post date:** [March 16, 2024, 5:21pm UTC](https://community.deriv.com/t/mising-my-usd/83051/3 "2024-03-16T17:21:01Z")

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Please resolve my problem and refund my usd