# Missing payment method

**URL:** <https://community.deriv.com/t/missing-payment-method/32966>\
**Category:** General Discussion\
**Created:** [July 4, 2022, 6:48am UTC](https://community.deriv.com/t/missing-payment-method/32966 "2022-07-04T06:48:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![catwood-acroter-2](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@catwood-acroter-2](https://community.deriv.com/u/catwood-acroter-2)\
**Post date:** [July 4, 2022, 6:48am UTC](https://community.deriv.com/t/missing-payment-method/32966/1 "2022-07-04T06:48:21Z")

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I can’t find my Astropay on my account

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [July 4, 2022, 6:53am UTC](https://community.deriv.com/t/missing-payment-method/32966/2 "2022-07-04T06:53:58Z")

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Dear Catwood, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com)**
>
> Trading platforms designed with you in mind.

[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

Have any query or need assistance, check out the details to call our international help desk and our email ID. Feel free to contact us anytime!

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**Author:** ![autoist-aeronat-2](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@autoist-aeronat-2](https://community.deriv.com/u/autoist-aeronat-2)\
**Post date:** [April 27, 2023, 5:29pm UTC](https://community.deriv.com/t/missing-payment-method/32966/3 "2023-04-27T17:29:55Z")

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02goodpay slalu ada di indonesia

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**Author:** ![bilgier-advoyer-2](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@bilgier-advoyer-2](https://community.deriv.com/u/bilgier-advoyer-2)\
**Post date:** [May 12, 2024, 9:53pm UTC](https://community.deriv.com/t/missing-payment-method/32966/4 "2024-05-12T21:53:31Z")

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I can’t Find astro pay depositing Method on my account also

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [May 21, 2024, 12:42pm UTC](https://community.deriv.com/t/missing-payment-method/32966/5 "2024-05-21T12:42:01Z")

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Dear @bilgier-advoyer-2 ,

Thank you for joining the community! We regret to note this. However, we would need to  
check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.