Money changer agent is not appear/can't withdraw

Dear Sir / Madam,

Good morning.
First of all, I’d like to introduce myself, my name is Bahrul Ulum. I’m one of the member of binary trading.

In this time, I’m going to ask about my account problem in case of withdrawal. My account can’t to pullout the money from money changer, in other word there’s no option to withdraw and deposit with the agent of money changer like it used to be and it has been happened for one week. There’re only bank transfer, e-wallet, and credit card options.

Could you please make the option of withdraw and deposit from the money changer agent appears in the option list again?

Thanks in advance,

Bahrul Ulum.

And this is after login to my account