# Money disappeared from account
**URL:** https://community.deriv.com/t/money-disappeared-from-account/50219
**Category:** FAQ
**Created:** [March 19, 2023, 2:15am UTC](https://community.deriv.com/t/money-disappeared-from-account/50219 "2023-03-19T02:15:33Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@anemony-aediles-2](https://community.deriv.com/u/anemony-aediles-2)
#### Post date: [March 19, 2023, 2:15am UTC](https://community.deriv.com/t/money-disappeared-from-account/50219/1 "2023-03-19T02:15:33Z")
Please help..
I woke up only to find out that there was no money in my account. The MT5 is saying its not available.
How can my issue be solved…$13 just disappeared
---
### Author:  [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [March 19, 2023, 3:19am UTC](https://community.deriv.com/t/money-disappeared-from-account/50219/2 "2023-03-19T03:19:42Z")
Dear @anemony-aediles-2 , thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.108290626.1104543695.1677375086-735896514.1640585798)**
>
> Trading platforms designed with you in mind.
---
### Author:  [@bionomy-achaean-2](https://community.deriv.com/u/bionomy-achaean-2)
#### Post date: [March 19, 2023, 7:43pm UTC](https://community.deriv.com/t/money-disappeared-from-account/50219/3 "2023-03-19T19:43:10Z")
Bonjour, j’ai actuellement le meme problème, je viens de me connecter à mon compte et tout mon argent a disparu…S’il vous plaît aidez s’il vous plaît. Pourquoi cette disparition?..Comment faire pour retrouver mon argent?
---
### Author:  [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [March 20, 2023, 3:23am UTC](https://community.deriv.com/t/money-disappeared-from-account/50219/4 "2023-03-20T03:23:08Z")
Cher @bionomy-achaean-2 , merci d’avoir rejoint notre communauté ! Nous sommes désolés d’entendre cela. Pour vous aider davantage en ce qui concerne votre cas, veuillez nous contacter via LiveChat, pour une meilleure assistance et protection des données de votre compte. Nous travaillerons avec vous pour résoudre tout problème le plus rapidement possible. Merci.
> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.108290626.1104543695.1677375086-735896514.1640585798)**
>
> Trading platforms designed with you in mind.