# Money not found in my a, kindly refund please

**URL:** <https://community.deriv.com/t/money-not-found-in-my-a-kindly-refund-please/6228>\
**Category:** General Discussion\
**Created:** [March 22, 2021, 10:03am UTC](https://community.deriv.com/t/money-not-found-in-my-a-kindly-refund-please/6228 "2021-03-22T10:03:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cabined-achieve-2](https://avatars.discourse-cdn.com/v4/letter/c/c2a13f/32.png) [@cabined-achieve-2](https://community.deriv.com/u/cabined-achieve-2)\
**Post date:** [March 22, 2021, 10:03am UTC](https://community.deriv.com/t/money-not-found-in-my-a-kindly-refund-please/6228/1 "2021-03-22T10:03:40Z")

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So I deposited money into my account and I can’t see it there anymore, kindly refund

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**Author:** ![NazeemaAli](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NazeemaAli](https://community.deriv.com/u/NazeemaAli)\
**Post date:** [March 24, 2021, 4:28am UTC](https://community.deriv.com/t/money-not-found-in-my-a-kindly-refund-please/6228/2 "2021-03-24T04:28:14Z")

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Please check your [statement](https://app.deriv.com/reports/statement) if the transaction was successfully credited, sometime there will be few hours of delay.

Statement link : [https://app.deriv.com/reports/statement](https://app.deriv.com/reports/statement)

If the amount is not reflecting, please contact us via [LiveChat](https://deriv.com/contact-us/?is_livechat_open=true) and provide is the proof of transfer and we will assist you. 🙏