# MT5 account frozen

**URL:** https://community.deriv.com/t/mt5-account-frozen/3816
**Category:** General Discussion
**Created:** [August 27, 2020, 5:13pm UTC](https://community.deriv.com/t/mt5-account-frozen/3816 "2020-08-27T17:13:04Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![bastite-accidia-2](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@bastite-accidia-2](https://community.deriv.com/u/bastite-accidia-2)
#### Post date: [August 27, 2020, 5:13pm UTC](https://community.deriv.com/t/mt5-account-frozen/3816/1 "2020-08-27T17:13:05Z")

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My MT5 froze 2 hours ago and I had running trades. Deriv do something we are losing money.