# MT5 balance issue

**URL:** https://community.deriv.com/t/mt5-balance-issue/42538
**Category:** FAQ
**Created:** [December 31, 2022, 12:39am UTC](https://community.deriv.com/t/mt5-balance-issue/42538 "2022-12-31T00:39:25Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Kgncmadushanka](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Kgncmadushanka](https://community.deriv.com/u/Kgncmadushanka)
#### Post date: [December 31, 2022, 12:39am UTC](https://community.deriv.com/t/mt5-balance-issue/42538/1 "2022-12-31T00:39:25Z")

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My Derived BVI balance showing zero. I have not done trade ID #3222471498. This trade showing transferred the balance of 137.31 to my usd balance. But my usd balance is zero. I have not done the above transaction. Please help

 ![Screenshot_20221231_060815_MetaTrader 5](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/9fda8b0183543bef9f803cb65208438e556ba0b3.jpeg)