# MT5 FROZE FOR ABOUT 30MINS AS AT TODAY 3:00am GMT 27 September, 2020.

**URL:** <https://community.deriv.com/t/mt5-froze-for-about-30mins-as-at-today-3-00am-gmt-27-september-2020/5603>\
**Category:** General Discussion\
**Created:** [September 27, 2020, 4:44am UTC](https://community.deriv.com/t/mt5-froze-for-about-30mins-as-at-today-3-00am-gmt-27-september-2020/5603 "2020-09-27T04:44:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ahriman-academe-2](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@ahriman-academe-2](https://community.deriv.com/u/ahriman-academe-2)\
**Post date:** [September 27, 2020, 4:44am UTC](https://community.deriv.com/t/mt5-froze-for-about-30mins-as-at-today-3-00am-gmt-27-september-2020/5603/1 "2020-09-27T04:44:55Z")

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WHAT IS YOUR MANAGEMENT DOING NOW ON THIS ISSUE, WE CAN BE SITTING HERE WHILE YOU GUYS DECEIVE AND TAKE OUR HAD EARNED FUNDS FROM ACCOUNT SIMPLY BECAUSE YOU GUYS WERE BEING CARELESS WITH YOUR SERVERS. I WILL MAKE SURE I FIND THE APPROPRIATE PLACE TO REPORT YOU GUYS. NONSENSE

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**Author:** ![benweed-accoils-2](https://avatars.discourse-cdn.com/v4/letter/b/b77776/32.png) [@benweed-accoils-2](https://community.deriv.com/u/benweed-accoils-2)\
**Post date:** [September 27, 2020, 9:21am UTC](https://community.deriv.com/t/mt5-froze-for-about-30mins-as-at-today-3-00am-gmt-27-september-2020/5603/2 "2020-09-27T09:21:19Z")

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Are you not aware of the disclaimer they have in regards to this? It happens almost ever Sunday!

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**Author:** ![ahriman-academe-2](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@ahriman-academe-2](https://community.deriv.com/u/ahriman-academe-2)\
**Post date:** [September 27, 2020, 9:24am UTC](https://community.deriv.com/t/mt5-froze-for-about-30mins-as-at-today-3-00am-gmt-27-september-2020/5603/3 "2020-09-27T09:24:44Z")

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I wasn’t aware… Am glad to hear from a customer.

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**Author:** ![benweed-accoils-2](https://avatars.discourse-cdn.com/v4/letter/b/b77776/32.png) [@benweed-accoils-2](https://community.deriv.com/u/benweed-accoils-2)\
**Post date:** [September 27, 2020, 9:28am UTC](https://community.deriv.com/t/mt5-froze-for-about-30mins-as-at-today-3-00am-gmt-27-september-2020/5603/4 "2020-09-27T09:28:04Z")

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I usually Hedge all positions either in profit or not and take proof of the hedged funds

 ![Screenshot 2020-09-27 005920](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/7df8e877623b36a4e04aa99fc940417e41c34d7b.png)

Here is the disclaimer

 ![MT5 system maintenance deriv](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/45377c390c5f964f2e3746b668dc38b9da17b5ec.png)