# Mt5 log in trouble

**URL:** <https://community.deriv.com/t/mt5-log-in-trouble/42211>\
**Category:** FAQ\
**Created:** [December 26, 2022, 3:01pm UTC](https://community.deriv.com/t/mt5-log-in-trouble/42211 "2022-12-26T15:01:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![caffeol-advisor-2](https://avatars.discourse-cdn.com/v4/letter/c/67e7ee/32.png) [@caffeol-advisor-2](https://community.deriv.com/u/caffeol-advisor-2)\
**Post date:** [December 26, 2022, 3:01pm UTC](https://community.deriv.com/t/mt5-log-in-trouble/42211/1 "2022-12-26T15:01:32Z")

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Mt5 log in trouble, i cant log in to my account on mt5 desktop vversion, my acc details are correct. pliz help out…

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 26, 2022, 6:27pm UTC](https://community.deriv.com/t/mt5-log-in-trouble/42211/2 "2022-12-26T18:27:29Z")

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Hello, @caffeol-advisor-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Payment Methods | Deposits and withdrawals | Deriv](https://deriv.com/payment-methods/)**
>
> We offer various payment methods - Bank wires, debit/credit cards, e-wallets and cryptocurrencies to make your transactions more convenient!

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**Author:** ![champak-aerates-2](https://avatars.discourse-cdn.com/v4/letter/c/e79b87/32.png) [@champak-aerates-2](https://community.deriv.com/u/champak-aerates-2)\
**Post date:** [February 27, 2023, 2:05pm UTC](https://community.deriv.com/t/mt5-log-in-trouble/42211/3 "2023-02-27T14:05:56Z")

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My accounts doesn’t show quotes when logged in please help

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [February 28, 2023, 5:31am UTC](https://community.deriv.com/t/mt5-log-in-trouble/42211/4 "2023-02-28T05:31:32Z")

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Hello, @champak-aerates-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
> Trading platforms designed with you in mind.
